Healthcare Finance & Revenue Cycle Management Forum – East
October 19, 2023 | New York, NY
The Westin New York at Times Square
7:30 REGISTRATION AND WELCOME COFFEE
8:20 OPENING REMARKS & PROGRAM WELCOME
8:30 EXECUTIVE PANEL DISCUSSION: CURRENT STATE OF THE HEALTHCARE INDUSTRY
• Forecasting legislative and policy changes & their impacts on healthcare
• Innovative improvements to financial operations and care
• Adapting to shifting needs and expectations of employees and providers
• Overcoming obstacles to providing accessible and equitable healthcare
Marji Karlin, Chief Revenue Officer, NYC Health + Hospitals
Joseph Vasile, President and CEO, Greater Rochester Independent Practice ACO
Jody Gatuso, Chief Operating Officer, AVPeriodontics
9:20 MID-REVENUE CYCLE OPTIMIZATION STRATEGIES
Phil Goyeau, Solution Executive
3M Health Information Systems
10:00 NETWORKING & COFFEE BREAK
10:30 TRACK ONE:
UTILIZING TECHNOLOGY TO SUPPORT VALUE-BASED CARE PROGRAMS
Kathleen Mazza, Senior Advisor, Population Health Informatics – Digital Enterprise Solutions
Northwell Health
10:30 TRACK TWO:
EVOLVING FRONT-END OPERATIONS TO SUIT A MULTI-GENERATIONAL PATIENT POOL
Brenda Sauer, Director, Patient Access
NewYork-Presbyterian
11:10 ASSISTING REVENUE CYCLE OPERATIONS BY IMPROVING PAYER AND PROVIDER RELATIONS
Sean Ferguson, Senior Director of Managed Care
NYC Health + Hospitals
11:50 NETWORKING & LUNCHEON
1:00 TRACK ONE:
REMOTE WORKFORCE: INCREASING ENGAGEMENT & TEAM COMMUNICATION
Crystal Isom, Director, HIM, Coding
NewYork-Presbyterian
1:00 TRACK TWO:
EMPOWERING PATIENTS THROUGH TRANSPARENCY AND AFFORDABILITY
Edison Bond Jr, Chief Patient Experience Officer
St. John’s Episcopal Hospital
1:40 REVENUE ENHANCEMENT – PROVIDER & REVENUE CYCLE COLLABORATION
Michael Nittolo, Director of Revenue Cycle, Pediatrics, Columbia University Irving Medical Center
2:20 NETWORKING & COFFEE BREAK
2:50 STRATEGIES FOR BUILDING STRONG REVENUE CYCLE TEAMS IN THE POST-PANDEMIC ERA
Michael Neofytides, Assistant Vice President, Revenue Cycle Learning and Development
NYC Health + Hospitals
3:30 LEVERAGING TECHNOLOGICAL CAPABILITIES INTO REVENUE CYCLE OPERATIONS TO MAXIMIZE ROI
Jason Gottlieb, Director, Revenue Cycle Advisory, New York Presbyterian Hospital
4:10 PANEL DISCUSSION: EXPLORATION OF INDUSTRY DISRUPTORS AND INNOVATIONS
• Collaboration Between Health Systems and the Community to Improve Population Health
• Improvements to Staff Recruitment and Retention Operations
• Impact of Technology and Innovations on the Future of the Industry
• Forging Industry Partnerships for Mutual Success
Gerard Brogan, Chief Revenue Officer
Northwell Health
Morgan Hills, Vice President, Operations
Yale New Haven Health System
5:00 CONCLUSION & CLOSING REMARKS