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Healthcare Finance & Revenue Cycle Management Forum – Northeast

September 11-12, 2024 | Boston, MA

Hyatt Regency Cambridge / Boston

Forum Presenters Include

Jane Antulov
AVP, Revenue Management & Patient Access
Geisinger Health System

Alain Digon
Managing Director
Clearview Health & Wellness Group

Crystal Isom
Director, HIM & Coding
NewYork-Presbyterian

Amy Kalinick-Delmonte
Chief Financial Officer
Horizon Healthcare Partners

Dan Storer
Senior Managing Director, Group Head of Corporate Healthcare Banking
Huntington National Bank

Malik Bahar
AVP, Access Center & Loyalty
Virtua Health

Keisha Downes
Senior Director, Middle Revenue Cycle
Tufts Medicine

Wanda Matthews
Chief Financial Officer
Eastport Health Care

Erica Munger-Stigliano
Director, Utilization Management & Auditing Op Services
Penn Medicine Princeton House Behavioral Health

Tanvir Sahsi
Sr. Director, Business Operations & Revenue Cycle
Mount Sinai Health System

Henry Chen
Chief Executive Officer
Chinese Community ACO

Sarah Ginnetti
AVP, Revenue Cycle
UConn Health

Kevin Kilday
Chief Financial Officer
Tucson Medical Center

Patrick Orloff
Director, Internal Audit
Erie County Medical Center

Jeffrey Palmieri
Head of Healthcare Digital, AI Coding, & Receivables Finance
Huntington National Bank

Renato Suntay
Chief Financial Officer
Meadville Medical Center

Jennifer Davis
Director, Clinical Denials Management
UMass Memorial Medical Center

Andrew Hawes
Director, Strategy & Business Development
Boston Sports Medicine

Christine Masotti
AVP, Payer Negotiations and Network Development
UConn Health

Jennifer Rivers
System Director, Utilization Management, Appeals & Denials
Hartford HealthCare

Joe Vasile, MD
President & CEO
Greater Rochester Independent Practice ACO

Agenda
Wednesday, September 11

8:00   REGISTRATION AND WELCOME COFFEE

8:55   OPENING REMARKS & PROGRAM WELCOME

9:00   EXECUTIVE PANEL DISCUSSION: CURRENT STATE OF THE HEALTHCARE INDUSTRY
• Forecasting legislative and policy changes & their impacts on healthcare
• Innovative improvements to financial operations and care
• Adapting to the changing healthcare landscape
• Overcoming obstacles to providing accessible and equitable healthcare
Jane Antulov, AVP, Revenue Management & Patient Access
Geisinger Health System

Kevin Kilday, CFO
Tucson Medical Center

Wanda Matthews, CFO
Eastport Health Care

10:00   STREAMLINING REVENUE: BRIDGING BILLING AND CLIENT VISITS
Join us for an insightful exploration into the critical link between billing/coding practices and client visits in healthcare. In this discussion, we will delve into the significance of aligning billing behaviors with client encounters and unveil strategies to unlock maximum revenue potential per visit. Learn how to navigate the intricacies of billing and coding to optimize revenue streams while ensuring quality care delivery.
Alain Digon, Managing Director
Clearview Health & Wellness Group
Andrew Hawes, Director, Strategy and Business Development
Boston Sports Medicine

10:45   NETWORKING & COFFEE BREAK

11:15   PARTNERING WITH FINANCIAL INSTITUTIONS AND TECHNOLOGY TO BUILD BETTER HEALTHCARE BUSINESSES
Running successful healthcare businesses in today’s environment was a challenge prior to Covid. Today, longstanding revenue cycle issues, ever-changing regulatory hurdles, labor shortages, inflation, and other market drivers have made it worse. Traditional solutions are no longer enough – industry stakeholders have to partner to solve core problems. Explore how healthcare providers can collaborate with partners like financial institutions and technology companies to survive and thrive.
Dan Storer, Senior Managing Director, Group Head of Corporate Healthcare Banking
Huntington National Bank

Jeffrey Palmieri, Head of Healthcare Digital, AI Coding, & Receivables Finance
Huntington National Bank

12:00   TRACK ONE: MAXIMIZING REIMBURSEMENT POTENTIAL: LEVERAGING OBSERVATION IN UTILIZATION MANAGEMENT
Discover how to optimize reimbursement potential by harnessing the power of observation in utilization management. This discussion group explores innovative strategies for identifying and leveraging observation opportunities to enhance patient care while maximizing financial outcomes. Gain insights into best practices, regulatory considerations, and practical implementation techniques to drive efficiency and effectiveness in utilization management.
Jennifer Rivers, Sr. Director, Utilization Management, Appeals & Denials
Hartford HealthCare

12:00   TRACK TWO: BUILDING EFFICIENT TEAMS WITH LEADERSHIP EXCELLENCE
In an era of remote and hybrid work, automation, and consolidation, team building has become increasingly harder. Leadership excellence can strengthen existing teams while providing an avenue for innovative methods of recruitment and retention. This roundtable will focus on leadership exemplified in behavioral health and community healthcare partnerships.
Amy Kalinick-Delmonte, Chief Financial Officer
Horizon Healthcare Partners

12:45   LUNCHEON

2:45   TRACK ONE: RENEGOTIATING CONTRACTS TO UPHOLD PAYER ACCOUNTABILITY
In an era of evolving healthcare dynamics, the negotiation and management of payer contracts are critical for healthcare providers to maintain financial viability while upholding quality care standards. Participants will gain insights into the intricacies of payer-provider relationships, exploring strategies to navigate contract negotiations effectively. From understanding key performance metrics and reimbursement methodologies to leveraging data analytics for evidence-based negotiations, attendees will learn practical approaches to maximize contract value and uphold payer accountability.

Christine Massoti, AVP, Payer Negotiations and Network Development
UConn Health

2:45    TRACK TWO: COMBATING DENIALS: STRATEGIES FOR SUCCESS IN BEHAVIORAL HEALTH
Explore innovative approaches and proven tactics to conquer the challenges of denial management within the realm of behavioral healthcare. This discussion group delves into the intricacies of navigating denials, offering insights into the root causes and effective countermeasures. Discover best practices, case studies; and expert perspectives to streamline denial resolution processes, optimize reimbursement, and ultimately enhance patient care delivery. Join us as we delve into the strategies that empower healthcare professionals to achieve success in combating denials within the dynamic landscape of behavioral health.

Erica Munger-Stigliano, Director, Utilization Management & Auditing Op Services
Penn Medicine Princeton House Behavioral Health

3:30     NETWORKING & COFFEE BREAK

4:00    EXECUTIVE PANEL DISCUSSION: OVERCOMING STAFFING CHALLENGES
Exemplifying outstanding leadership in finance and RCM teams
Addressing burnout and expanding retention initiatives
Utilizing alternative recruitment efforts to acquire global talent
Navigating technology innovations in the hybrid workforce
Sarah Ginnetti, AVP, Revenue Cycle, UConn Health
Keisha Downes, Sr. Director, Middle Revenue Cycle, Tufts Medicine

5:00-6:00   COCKTAIL HOUR

Agenda
Thursday, September 12

8:30   WELCOME COFFEE

9:00  TRACK ONE: NAVIGATING CHALLENGES WITH REACH AND SHIFTING CMS POLICIES AFFECTING ACOS
As Accountable Care Organizations (ACOs) continue to play a pivotal role in healthcare delivery, navigating the complexities of regulatory frameworks such as REACH (Reducing Excessive Administrative Costs and Burdens in Healthcare) and shifting CMS policies is paramount for success. This discussion group will explore the challenges posed by changing REACH requirements and evolving CMS policies to offer strategic insights for ACOs to adapt and thrive in this dynamic landscape.
Henry Chen, Chief Executive Officer
Chinese Community ACO

9:00   TRACK TWO:  OPTIMIZING PAYER COMMUNICATION: LEVERAGING IT FOR ENHANCED ACCOUNTABILITY AND EFFICIENCY IN HEALTHCARE SYSTEMS
Participants will explore innovative IT tools and platforms designed to streamline payer-provider interactions and facilitate seamless data exchange. Moreover, the discussion will highlight the role of IT in promoting transparency and accountability in payer-provider relationships. Attendees will discover how IT solutions can track and monitor key performance indicators, facilitate data-driven decision-making, and ensure adherence to contractual agreements and regulatory requirements.
Patrick Orloff, Director, Internal Audit
Erie County Medical Center Corporation

9:45  TRACK ONE:  PREVENTATIVE MEASURES TO REDUCE AND MANAGE DENIALS
This roundtable will delve into the root causes of claim denials, ranging from coding errors and documentation deficiencies to lack of prior authorization and eligibility issues. Through interactive discussion, attendees will collaborate on preventative strategies aimed at addressing these underlying causes and minimizing denial rates. This discussion group will also explore best practices for denial management, including the implementation of robust processes for claim tracking, follow-up, and appeals.
Jen Davis, Director, Clinical Denials Management
UMass Memorial Health

9:45    TRACK TWO: FOSTERING UNITY: BUILDING DYNAMIC TEAMS AND CULTIVATING POSITIVE WORKPLACE CULTURE IN HEALTHCARE
In the ever-evolving landscape of healthcare, the importance of cohesive teams and nurturing a thriving workplace culture cannot be overstated. This discussion group delves into the strategies and best practices for fostering collaboration, communication, and camaraderie among healthcare professionals. From cultivating trust and respect to promoting diversity and inclusion, attendees will explore actionable insights and case studies to empower their organizations in creating an environment where both staff and patients thrive. Join us as we embark on a journey to unlock the keys to building resilient teams and cultivating a workplace culture that inspires excellence in healthcare delivery.
Malik Bahar, AVP, Access Center & Loyalty
Virtua Health

10:30   NETWORKING & COFFEE BREAK

11:15    PANEL DISCUSSION: EXPLORATION OF INDUSTRY DISRUPTORS AND INNOVATIONS
• Collaboration between health systems and the community to improve population health
Improvements to staff recruitment and retention operations
Impact of technology and innovations on the future of the industry
Adapting to cyber attacks and a renewed focus on cybersecurity
Joe Vasile, MD, President and CEO, Greater Rochester Independent Practice ACO
Tanvir Sahsi, Sr. Director, Business Operations and Revenue Cycle, Mount Sinai Health System
Renato Suntay, CFO, Meadville Medical Center

12:15   CONCLUSION & CLOSING REMARKS

 

A Special Thanks to our Forum Partners: 

Apogee Logo
Apogee Logo
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Apogee Logo
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Previous attendee information:

CFO, Aspire Hospital
VP International Finance, CHRISTUS Health
VP Revenue Cycle Operations, Cooper University Health Care
AVP Revenue Cycle & HIM, Duke University Health System
Director, Physician Billing, Einstein Healthcare Network
AVP Clinical Integration & Contracting, Frederick Health
CFO, GBMC Healthcare
AVP Revenue Management, RCM Operations, Geisinger Health System
VP RCM, Grady Health System
Director, Finance, Houston Methodist
Patient Access Director, Inova Health System
Senior Director, Physician Reimbursement, Luminis Health
Executive Director, Managed Care Contracting, Mercy
AVP Revenue Cycle Operations, NorthShore University HealthSystem
System Director of Population Health, Ochsner Health System
Senior Director, RCM, Palomar Health
VP Finance, Parkland Health & Hospital System
VP & Corporate Controller, Prospect Medical Holdings
Senior Director, Corporate Access Management, Scripps Health
Director, Revenue Cycle, Sentara Healthcare
Director, Transplant COding, Stanford Hospital & Clinics
VP Payer Strategy, Temple University Health System
SVP RCM, Tufts Medical Center
VP Supply Chain & Financial Operations, Weill Cornell Medicine
VP Operations, Bridgeport Hospital, Yale New Haven Health System

HFMA Credits:

This program qualifies for contact hours/education points towards the HFMA Certified Healthcare Financial Professional (CHFP) and Fellow of HFMA (FHFMA) designations maintenance. HFMA requires self-reporting of education for CHFP and Fellowship certification maintenance and recognizes a contact hour as 50 minutes of continuous programming, excluding meals, breaks, or social activities. For more information about HFMA certification maintenance, click here.

 

Who should attend:

Executives that will find this program of greatest relevance are those currently working to discover new and innovative methods to advance the healthcare finance industry through active discussion and an open mind to new or different ideas. Job titles of those executives that will find this program to be most applicable to the job function include:

  • Vice President of Revenue Cycle Operations
  • Vice President of Finance
  • Director of Health Information Management
  • Director of Patient Access
  • CFO, COO, CRO
  • Director of Finance or Financial Operations
  • Director of Revenue Cycle
  • Revenue Cycle Manager/Senior Lead

Why Participate

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