Healthcare Finance & Revenue Cycle Management Forum – Northeast
July 19, 2023 | Boston, MA
7:30 REGISTRATION AND WELCOME COFFEE
8:20 OPENING REMARKS & PROGRAM WELCOME
8:30 EXECUTIVE PANEL DISCUSSION: CURRENT STATE OF THE HEALTHCARE INDUSTRY
• Impact of COVID-19
• Innovative Improvements to Operations and Care
• State of Employee and Patient Mental Health
Kimberly Metcalf, Chief Operating Officer
York Hospital
Ysmael Albert Peguero, Director of Strategy and Business Development
Bristol Hospital and Healthcare Group
Kimbery Barry, Vice President/Associate Chief Nursing Officer, Patient Care Services
Umass Memorial Medical Center
9:20 TRANSFORMING HEALTHCARE ORGANIZATIONS USING ARTIFICIAL INTELLIGENCE IN REVENUE CYCLE
Sal Lo, CEO and Co-Founder
Jorie Healthcare Partners
10:00 NETWORKING & COFFEE BREAK
10:30 ADAPTING TO THE SHIFTS IN THE VALUE-BASED CARE LANDSCAPE
Julie Vigil, Administrative Director, Pediatrics
UConn Health
11:10 POST COVID-19 RECOVERY STRATEGIES FOR THE HEALTHCARE INDUSTRY
Robin Andrews, Sr. Director, HIM
Tufts Medical Center
11:50 NETWORKING & LUNCHEON
1:00 TRACK ONE:
UTILIZATION OF STRATEGIC MODELING IN FINANCE DECISION MAKING TO INCREASE PROFITS
Holly Mattera, Director, Finance, Pharmacy
Beth Israel Lahey Health
1:00 TRACK TWO:
EMPOWERING PATIENTS THROUGH TRANSPARENCY AND AFFORDABILITY
Edison Bond Jr, Director, Patient Relations
Baystate Health System
1:40 TRACK ONE:
DEVELOPMENT OF MEDICAL LEADERSHIP TO ENSURE POSITIVE HEALTH AND FINANCIAL OUTCOMES
Dawn Ferrazza, Chief Administrative Officer, Dept of Anesthesia, Critical Care, and Pain Med
Beth Israel Deaconess Medical Center
1:40 TRACK TWO:
IMPROVEMENTS TO POINT OF SERVICE COLLECTIONS AND PRICE TRANSPARENCY WITH PATIENT ESTIMATES
Mark Steinkirchner, Program Director
Geisinger Health System
2:20 NETWORKING & COFFEE BREAK
2:50 TRACK ONE:
PREVENTATIVE MEASURES TO REDUCE AND MANAGE DENIALS
Keisha Downes, Sr. Director, Middle Revenue Cycle
Tufts Medical Center
2:50 TRACK TWO:
STANDARDS FOR EQUITABLE AND FINANCIALLY STABLE PROVIDER COMPENSATION
Adam Mercer, Director, Analysis and Planning
Brigham and Women’s Hospital
3:30 TRACK ONE:
REVIEW OF UTILIZATION AND CASE MANAGEMENT IN AN ACUTE CARE HOSPITAL SETTING
Kimberly Barry, Vice President/Associate Chief Nursing Officer, Patient Care Services
Umass Memorial Medical Center
3:30 TRACK TWO:
PATIENT SATISFACTION WITH SELF-SERVICE AND CONTACTLESS REGISTRATION
Terri Savino, Director, Service Excellence and Patient Experience
Middlesex Health
4:10 PANEL DISCUSSION: EXPLORATION OF INDUSTRY DISRUPTORS AND INNOVATIONS
• Impactful industry disruptors
• Accessible and Equitable Healthcare Changes
• Employee Recruitment and Retention
• Changes to Technology
Frank Kostek, Vice President of Finance/CFO
Caring Health Center
Cristie Schumacher, Senior Director of Debt Management
Northwell Health
Gerard Brogan, Senior Vice President and Chief Revenue Officer
Northwell Health
5:00 CONCLUSION & CLOSING REMARKS
